106 reviews

Excellent Service

"So pleased with the professional service received. The serviceman was polite, prompt, and did a wonderful job re-caulking my shower stall..."


Artie D. Arrived on time, explained what he was going to do, then did it. No more drafts! He was professsional, competent and polite.

Friendly and efficient

Bill was very professional and he did a great job repairing our door.

Great job

Bill Palma has a great personality and knowledge about his job. Very patient with explanations about the showers and did a great job fixing the problems that he could fix. Called the office to set up further work. It was a pleasure to work with him.

Five Jobs with Newpro this year

We first had a new shower installation in our home we were very pleased. We had to replace a full roof on a Multi-unit it was handled very professionally first the supplies then a dumpster the a crew showed up. We have customers who work different shifts and need their sleep but the job was competed so rapidly the folks were very pleased. When the job was complete every thing was cleaned up and taken away. We were pleased so we needed three additional jobs to be done by NewPro and again the same professional results. Newpro will be our first call in the future. Regards Carl Ekborg


Hi Carl - Thank you very much for taking the time to write such an extensive and great review. We are so thrilled with your continued patronage and we will share this with the rest of the install team. It can be daunting to schedule construction on multi-units, but we pride ourselves on having the e...

Satisfied customer

I had a great experience from beginning to end. Jim Harris gave an excellent presentation. Afterward I felt very confident that I was going to have a good experience with Newpro. Everything happened with the timeframe promised. My windows were installed yesterday by Artie D. He was very personable and professional and did an excellent job installing my beautiful windows. I am a very satisfied customer.


Hi Virginia! Thank you very much for the kind words. We always strive to deliver the best possible experience and it sounds like our team went above and beyond that! We hope you enjoy your new windows and stay safe and warm through the holiday season. Have a wonderful New Years!

needed bathroom window fixed

excellent serviced fast and also needed 2 screens fixed and pins for bay window that broke. showed up on time and fulfilled my questions I asked.

Excellent Service

Excellent! They went out of there way for us

Repair of windows

Bill Palma was very helpful & gave us information on how best to use & clean the windows. It was information we did not have before. Thanks for sending us someone so friendly. Have a great thanksgiving Day! Bill & Jane

amazing resolution

The most amazing product I have ever had the experience of making great homes. The installers and product were top notch. Great product and company

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Headquarters NEWPRO

  • 26 Cedar Street Woburn, MA 01801
  • Open M-F: 8am-8pm, Sat-Sun: 9am-1pm
  • (877) 423-0124
  • (781) 257-1558