GuildQuality has awarded their 2021 Guildmaster award winners, NEWPRO has been recognized as a 2021 Guildmaster Award Winner!
What is the Guildmaster Award?
The Guildmaster Award recognizes businesses within our community of quality who consistently deliver exceptional customer experiences. After applying, in order to receive the award, a Guildmember must, at a minimum, achieve both a 90% recommendation rate and a 50% customer response rate. To read the full list of award qualifications, click here.
As part of NEWPRO’s commitment to delivering exceptional service and care to its clients, the home improvement company sets high standards for performance including a 90 percent or better “likely to recommend” benchmark.
“NEWPRO is thrilled to be recognized by GuildQuality for our dedication to outstanding customer satisfaction,” says Marci Katz, Chief Marketing Officer at NEWPRO. “NEWPRO’s culture is rooted in the customer experience. This past year especially has challenged us to go above and beyond to meet the needs of homeowners and our family of employees. Our philosophical initiative, NEWPROcares, showcases our gratitude for the opportunity to serve New England homeowners, especially during these unprecedented times. These awards are a testament to our longevity in the industry and exemplify NEWPRO’s commitment to a customer-centric focus.”
The award wins come on the heels of NEWPRO celebrating 75 years of dedication and success as a third-generation, family-owned and operated business and are further validation of the company’s commitment to philanthropy, customer service, and superior-quality home improvement throughout New England.
Read the full press release on New England Real Estate Journal.
About NEWPRO Home Improvement Solutions
NEWPRO Home Improvement Solutions is a third-generation, same family-owned and operated local business, and has been providing home improvement solutions to New England homeowners for more than 75 years. NEWPRO’s giving back initiative, NEWPROcares, was founded to demonstrate gratitude and appreciation for the support of the communities served. NEWPRO offers industry-leading home improvement products and is recognized on a national level for superior customer care and service. NEWPRO offers energy-efficient replacement windows, insulated siding and roofing systems, doors, and bathtub and shower replacement systems, as well as KOHLER walk-in baths and showers.
For all other PR inquiries, please contact us at Marketing@newpro.com