Today NEWPRO celebrates National Parents Day. At NEWPRO, the current owners, 2 and 3 generation family, are grateful for parents who provided opportunity and passed on the business and traditions that are alive and well at NEWPRO today. We like to reflect on how NEWPRO began with the parents of the current owner, Nick Cogliani.
Since 1945, when Anthony & Mary Cogliani started a small window treatment business in a Medford, MA storefront, NEWPRO has been a family owned business. Over the past 75 years, the business has expanded “family” to include employees, suppliers and over a hundred thousand satisfied customers. NEWPRO is proud of the earned reputation for superior products and exemplary customer service as recognized by numerous national and local industry awards. The entire NEWPRO team lives by the golden rule – treat others as you would like to be treated and you will be rewarded. Mary Cogliani, who celebrated her 100 birthday this year, set the foundation for this core message and practice at NEWPRO. Mary called each and every customer to ensure an extraordinary experience from the first contact through installation. A personal phone call from Mary is one of the most loved memories for many of our customers. NEWPRO still receive calls from customers asking about her.
Today, third generation owner, Anthony Cogliani, is thankful for the partnership of his “parent” and “grandparents” in the business. Anthony carries on his grandmother’s tradition by contacting customers after the sale to personally thank them for their business and to leave his personal contact information.
NEWPRO continues to grow as a result of “parents” and grandparents who have provided an opportunity to help make NEWPRO one of the top rated home improvement companies in the industry. Be sure to thank your parents (and grandparents) for the opportunities they have provided! Happy National Parents Day!