A Message to Homeowners: We Are Here For You!

Now more than ever NEWPRO is here for New England homeowners. We are so grateful for your support and the opportunity you continue to provide our business.

Please know NEWPRO is taking extreme care to comply with all federal and state government agency guidelines to operate in our serving territories.  Our ultimate goal is to keep our family of employees and homeowners safe.

Sanitizing disinfectants for samples and presentation tools for the NEWPRO team

We have made adjustments for the safety of our employees and homeowners:

  • Our Southern New England (Wrentham, MA) and Northern New England (Woburn, MA) showrooms will remain closed until May 4 as a result of the governor’s address today, 3/31/2020.  However, we will not miss a beat and continue to serve you during our standard hours.
  • Our service and project coordinators, call center agents, client service team and administrative teams will remain working remote in order to continue to serve you and support emergency service and installs in process.

In order to minimize the impact or risk to homeowners:

Our design consultants, service and installation teams are following all safety CDC guidelines to minimize risk including:

  • exercising the 6’ rule
  • wearing personal protection equipment
  • using sanitizing disinfectants for samples and presentation tools.

We require all employees to stay home if they, or someone in their environment are sick.

Again, there is nothing more important than the health and wellness of our community of employees and homeowners and we will continue to update our safety practices based on advice and direction of the CDC and other health agency and government leadership.

 

Thank you New England – We will get through this together! 

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